HOW TO ORDER
Go to the ‘ORDER NOW’ page. Pick the items you would like. (Make sure your order totals £50 or more. When you are ready, either head to the checkout page or click the cart. Follow the instructions, pay and then relax!
CAN YOU DELIVER TO MY AREA ?
For all Meal Prep deliveries, Private Dining and Corporate Buffets we deliver nationwide. This includes Scotland, England & Wales.
For our Lunchtime Delivery Service we deliver specifically to North London, Hertfordshire, Bedfordshire, London, Essex, Kent, Surrey, Oxfordshire, Cambridgeshire, Leicestershire and Northamptonshire
WHATS THE SHELF LIFE OF YOUR MEAL ?
Our meal preps are sealed and have a shelf life of 5-7 days from delivery (depending on the dish) if refrigerated and up to 2 months in the freezer.
CAN I FREEZE MY MEAL PREP MEALS ?
Yes. All meal prep meals can be frozen for up to 2 months.
HOW DO I FIND OUT ABOUT ALLERGENS?
The allergen information will be clearly displayed by each meal in the information section. If in doubt please send us a quick message through our Facebook Messaging app on the website and we will do our best to help.
WHERE DO YOU DELIVER TO?
We provide our Meal Preps, Corporate Buffets and Private Dining Nationwide (England, Scotland & Wales) and our Lunchtime Delivery to specific locations: North London, Hertfordshire, Bedfordshire, London, Essex, Kent, Surrey, Oxfordshire, Cambridgeshire, Leicestershire & Northamptonshire
CAN I ORDER VIA TELEPHONE?
Unfortunately not. But our website should have everything that you need to place your order.
If you do need further assistance feel free to message us on our contact us form or via our quick chat Facebook option.
CAN I PAY BY CREDIT CARD?
Yes and it’s the quickest way! We use stripe and PayPal so these methods are compatible. We have a fully secure payment system for quick and safe payment.
CAN I AMEND MY ORDER ON THE DAY OF DELIVERY?
Unfortunately not, as all our orders are processed overnight so that we can begin working on your order the next morning. Send us a message on our Facebook messaging service the same day of your order and we will do our best to see what we can do.
If there is an emergency, please email us at firstname.lastname@example.org
FOR EVENTS DO YOU OFFER VEGETARIAN OR VEGAN PLATTERS?
Yes, we offer a vegetarian and Vegan platter to cater for Vegetarian requirements and some of our products are Vegan friendly as well. Each menu item clearly states what is vegetarian or vegan. For Corporate Buffets/Events get in touch with us via the our contact us form so that we can provide you with full Menus.
IS THERE A MINIMUM ORDER?
Yes, for Meal Prep deliveries the minimum order is £50 this includes delivery so no need to worry about any additional charges.
We need to make sure we have enough team members available to make all of the delivery drops on time, ensuring you get the same freshly prepared food as you see online.
CAN I PICK AND CHOOSE A MIX OF PRODUCTS TO MAKE UP MY INDIVIDUAL PLATTER?
We make everything fresh but because we need to plan and ensure we have the right ingredients, we cannot provide bespoke platters and still ensure that our platters arrive in perfect condition and on time. We have a great selection of sandwiches for our platters so there is something for everyone.
WHAT TIME WILL MY CORPORATE LUNCH/BUFFET OR HEALTHCARE MEETING DELIVERY ARRIVE?
Upon processing your order for your event, we will book your event in along with the time of the event and ensure we deliver for that specific time.
CAN I COMBINE LUNCH TIME AND MEAL PREP MEALS TO MAKE AN ORDER OF £50?
Yes, no problem so long as you order your lunch time meal at least 3 days in advance and the combination of orders meet the minimum spend of £50.
CAN I GET SANDWICHES AND PLATTERS DELIVERED FOR BREAKFAST MEETINGS/EVENTS?
Yes, as we make everything fresh and to order, if you want lunch for breakfast, we are more than happy to deliver lunch during a breakfast slot! The same goes for having a late breakfast so you can have it arrive at any time throughout the day.
I'M ORDERING FOR FRIENDS THAT HAVE DIETARY REQUIREMENTS. CAN I VIEW ALLERGEN INFORMATION?
Yes, there are allergens noted for every product so you can simply view the menu for details on which items are suitable.
WHAT COMES WITH MY MEAL PREP ORDER?
As part of our focus on the environment, we won’t provide napkins and cutlery as a number of our customers already have this. You will recieve all your meals in an insulated box that maintains the temperature of the chilled meal prep dishes.
CAN I ORDER SMOOTHIES OR HOT DRINKS FOR DELIVERY?
Unfortunately, we are unable to deliver hot drinks and smoothies at the moment, but this is something we are looking into.
CAN I ORDER SOUPS OR HOT FOOD FOR DELIVERY?
Unfortunately, we are unable to deliver hot food or soups at the moment. During the winter we will look to add this to the menu. This would be delivered to you chilled.
CAN I CANCEL MY ORDER?
You can cancel your order by logging into your account and messaging us via the facebook chat box. Note that this must be cancelled on the same day of the order.
WHAT IF MY ORDER IS LATE ?
Our dedicated delivery team are navigating the UK as quickly and as efficiently as they can, but sometimes things outside of our control can go wrong. We will endeavour to ensure that deliveries are on time. Deliveries should arrive around 3 days after delivery.
Time slots are only accurate for Lunch time deliveries, Corporate Buffets and Events. For meal preps, where we can, we will always try and proactively call or email you if we feel that your order might not arrive within the estimated delivery date, and our team will be working to get your order to you as quickly as possible. If you really want to get in touch, the best way is to email us at email@example.com.
IS YOUR MEAL PREP PACKAGING RECYCLABLE/SUSTAINABLE?
Yes, sustainability is key for us as a business and that is why we strive to be as eco-friendly as possible.
We pride ourselves on our meal prep packaging which is made from renewable sources. Our meal prep clear eco lid is made from PLA, a renewable material made from plants. The meal prep tray is made from is reclaimed sugarcane fiber!